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Shipping & Returns Policy

United States Shipping 
FREE SHIPPING for USA orders over $30
$2.99 for USA Orders under $30
International Shipping
$4.99 and up. Based on the weight of the item. For the best shipping quote please email us at SHOP@PearlsAndRocks.com. We only charge for actual shipping cost.
Returns
Items can be returned within 30 days from the day of purchase. No refund or exchange will be given after that or for items that are returned damaged, with missing parts or not in original condition for reasons not due to our error. To be eligible for a return, your item must be unused and in the same condition that you received it. Please email us at SHOP@PearlsAndRocks.com for approval and instructions.

Exchanges (if applicable)
We personally inspect each and every item very carefully before shipping and make sure the items are in perfect condition. However, in the rare case that an item arrives damaged, we will exchange it for the same item(if available) and require that you return the damaged one at our expense. For a return approval and instructions, you can email us at SHOP@PearlsAndRocks.com.

Refunds (if applicable)
Once your return is received and inspected, we will notify you via email and issue the refund within 3-5 business days. You will be responsible for paying for your own shipping costs for returning your item. Also original shipping costs will be deducted from your refund.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for package lost or damaged by the postal carrier.

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